I decided to try it in the heat of the moment, but later realized I didn’t want to pay for the service after my trial month.

Nearly three months are past and there is no sign from refund nor answer to my request.

I checked my account again and it was still "premium". ‘The cover provided by Opodo not only complies with the level of protection required by the Package Travel Directive, but it goes beyond the minimum level required by law. The best way to get in contact with them was through Twitter strangely enough and even then they stop responding to you after they claim they’ve sent the money back. Contact Opodo customer service. Ask you to refund 100 euros. What happened?

As I honoured my part of the agreement i.e Had all documents required by your terms and conditions I am now out of pocket by a considerable sum.

It’s extremely difficult to get a hold of someone on the phone as it rings and rings and rings until they cut you off.

I don’t understand why my friend who booked the same flight got her refund but not me, we should have both received our refunds around the same time but that’s not the case.

You can call the general complaints number if you have had a bad experience with the company that included multiple different issues, you would like to complain about multiple things, you have some issues with their website, you disagree with the policies of the company or you have some other general complaints about the Opodo company or their services. ‘We are in close contact with the CAA and plan to reapply for an ATOL licence for when the Brexit transition period ends. You can call the car hire complaints number if you have booked car hire with Opodo and there was an issue, you were unhappy with the company you hired with, you were not happy with the car you were provided with, you had a negative experience with the company or a staff member of you would like to complain about their car hire services for other reasons.

There is no way to cancel easily!

I just get false promises. Had to spend another hour on the phone to finally get a written confirmation of the cancellation.

Book an Opodo holiday . In fairness, my call is always answered. We are processing your message. To speak to Opodo complaints regarding car hire you can call the number.

Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. You can get in contact with the complaints department to complain about a flight, hotel, car hire or staff member. But having spoken to three different customer service reps I have so far been unable to make any changes. Opodo Uk Customer Service Contact Number 0800 026 1612 .

You can call Opodo at +44 207 660 2215 phone number, write an email, fill out a contact form on their website www.opodo.com, or write a letter to 26-28 Hammersmith Grove, London, London, W6 7BA, United Kingdom. I've pictured my luggage for any inquiry .. it's nothing about money but the principles as noticed that they choose only foreigner passengers !! You can call the Opodo complaints department regarding a staff member by dialling the number. When I did make contact I was passed around for an hour. Review #2199675 is a subjective opinion of poster.

© 2020 Trustpilot, Inc. All rights reserved. Opodo is an online travel agency. It’s fast and efficient. In just one hour you increase the price with 80%. But I have not been able to achieve what I need to and the date of my flight is getting closer.

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